TERMS & CONDITIONS
Shopping with Caristo.
Last updated: 14 August 2026
1. About Caristo Store
Caristo Store is an online retailer offering considered finds for everyday living. For questions about an order, a product, delivery or a return, email caristostore@outlook.com.
Business correspondence address: 14526 Kittridge St, Van Nuys, CA 91405, United States.
2. Orders
When you place an order, you confirm that the details you provide are accurate and that you are authorised to use the selected payment method. We will send an order confirmation to the email address provided at checkout.
3. Prices & payment
Prices, available payment methods, taxes where applicable and delivery options are shown before you complete payment. We may update prices, product availability or delivery options before an order is accepted.
4. Delivery
Free standard delivery is estimated at 3–8 working days. Express delivery is estimated at 2–6 working days. Delivery estimates can vary by destination, carrier, customs requirements and seasonal demand. Tracking details are sent by email where available.
5. Product information
We aim to describe and photograph every product accurately. Small differences in colour, packaging or appearance can occur between screens and product batches.
6. Cancellation & returns
For most online orders delivered in the United Kingdom, you may tell us that you wish to cancel within 14 days of delivery. Once you have told us, you normally have a further 14 days to return the item. Please email us before sending anything back so we can provide the correct return instructions.
Where a refund is due, it is made to the original payment method after the returned item or evidence of return has been received. Standard delivery costs are refunded where required by law. Your statutory rights are not affected.
7. Contact
Email: caristostore@outlook.com
Business correspondence address: 14526 Kittridge St, Van Nuys, CA 91405, United States.